These terms set out what wd77 expects from you and what you can expect from us when you access the platform, use your account wallet, or place activity through the site. Access and eligibility depend on your local law and the eligible regions we serve.
Account access rules
Wallet & transaction scope
bKash, Nagad, Rocket context
Your rights explained
POLICY POSTURE
How These Terms Apply to Your Account
By creating an account or continuing to use the site, you accept these terms in full. They apply to every part of your session — browsing the lobby, funding your wallet via bKash, Nagad or Rocket, placing rounds in any game category, and contacting support. We may update these terms from time to time; when we do, the revised version goes live on this page and applies from that date forward. If a change affects something material in how you use your account, we will make that visible within the signed-in area. It is your responsibility to check this page periodically. These terms are written in English; in any conflict between a translated version and the English text, the English version prevails. Nothing in these terms removes or limits any right you hold under the law of your own jurisdiction. Where local law restricts or prohibits access to online gaming platforms, these terms do not override that restriction — eligibility depends on your local law and the eligible regions we currently serve. We do not accept accounts from regions where we have determined access is not permitted.
bKash
Wallet top-ups made via bKash fall under the transaction rules in your account settings. Limits, verification steps and processing conditions shown there apply at the time of each transaction.
Nagad
Nagad transfers to your account wallet are subject to the same account-level rules. The fields and instructions visible during the transfer step are the authoritative reference for each transaction.
Rocket
Rocket payment activity is covered by these terms alongside any conditions set out in your wallet section. Always follow the instructions shown in the account flow rather than assuming a fixed process.
COVERAGE & LIMITS
What These Terms Cover and What They Do Not
These terms apply specifically to your wd77 account and the activities you carry out through it. Understanding the boundary between what we govern and what falls outside our policy helps you know where to raise a concern and who can resolve it.
Account Access
Login credentials, session activity, account suspension and closure are all governed by these terms. Any decision we make about account access will reference the rules set out here and in your account settings.
Transactions
Deposits and withdrawals processed through your account wallet — including those made via bKash, Nagad or Rocket — are within scope. The specific limits and steps shown during each transaction are part of these terms by reference.
Site Content
Game content, lobby organisation, promotional notices and any materials we publish on this site are covered. We can change, remove or update content at any time. Game titles available in the lobby reflect what studios supply at any given time.
Third-Party Services
Payment providers, game studios such as Spadegaming, PG Soft, PlayStar and CQ9, and any external links fall outside the scope of this policy. Their own terms govern that relationship; we are not responsible for third-party terms or conduct.
YOUR PRACTICAL OPTIONS
Actions Available to You Under These Terms
These terms are not one-directional. You have concrete steps available to you at any point — checking your own records, correcting account details, raising a question with our team, or requesting a review of a decision that affected your account. Your transaction history is visible inside the signed-in account area; each entry reflects the activity logged at the time it occurred. If you believe a record is incorrect, the right path is to contact support with the relevant transaction reference rather than assuming the record will self-correct. For account detail changes — name corrections, contact updates, wallet method adjustments — the account settings section is the first place to look. Some changes require identity verification steps shown inside that flow; follow the instructions exactly as displayed. Any formal question about how these terms apply to your specific situation can be submitted through the support route, and we will respond through the same channel.
Review Your Records
Your full transaction log is accessible after sign-in. Each entry shows the type, amount and status of the activity. Use this before contacting support so you can reference a specific transaction.
Correct Account Details
Open account settings to update contact information or wallet method details. Where identity verification is required, follow the steps shown in the flow — the instructions there are the definitive reference.
Raise a Question
If something in these terms is unclear or a decision has been made about your account that you want to question, contact our support team. Include the relevant account reference so we can locate the record quickly.
Request a Review
You can ask for a review of any account-level decision by contacting support in writing. We will examine the record against these terms and respond through the same channel you used to submit the request.
CONTACT ROUTES
Reach Us About These Terms
If any part of these terms raises a question you cannot resolve through your account settings, our support team is the right contact point. Use the route that works for your situation — live chat for quick clarifications, email for formal requests or written records.
Live Chat
Open the chat widget visible in the bottom corner of the site to ask a question about these terms or your account status. This is the quickest route for clarifications that do not require a written record.
Email Support
For formal requests — account reviews, term queries you want answered in writing, or corrections you need documented — email is the appropriate channel. Use the address published in the contact section of the site.
Account Help Section
Your signed-in account area includes a help section that surfaces the most common terms-related questions. Check there first; many account and transaction questions are answered without needing to open a support ticket.
HOW WE HANDLE THIS
Policy Handling, Data and Account Security
We keep this policy area specific and direct. These are the mechanisms we use to manage terms compliance, data handling and account security on the platform.
Data Retention
We retain account and transaction records for as long as your account is active and for a period after closure as required by applicable rules. You can request information about the records we hold by contacting support in writing.
Cookies and Session Data
We use session cookies to keep you signed in and to remember your lobby position. Functional cookies are necessary for the site to work. You can adjust non-essential cookie preferences through the notice displayed on first visit.
Account Security
Your account credentials are your responsibility. We will never ask for your password through a support channel. If you suspect unauthorised access, change your password immediately through account settings and contact support without delay.
Policy Changes
When we update these terms, the new version replaces the old one on this page. Material changes that affect your account will be flagged in the signed-in area. Continued use after a change is posted constitutes acceptance.
TERMS FAQ
Common Questions About These Terms
These are the questions we receive most often about how our terms work, what they require from you, and what options you have under them.
Do I have to agree to these terms to use my account?
Yes. Creating an account or continuing to use the site means you have accepted these terms. If you do not agree, the correct step is to stop using the site and contact support to close your account and retrieve your balance if applicable.
What happens if these terms are updated while I have an active account?
The updated terms take effect on the date they are published here. If the change is material, we will flag it inside the signed-in area. Continuing to use your account after that date means you accept the revised terms.
Can I use the site if online gaming is restricted in my region?
Access depends on your local law and the eligible regions we serve. These terms do not override local legal restrictions. If online gaming activity is restricted where you are, you should not access the platform. Eligibility is your responsibility to verify.
How do bKash, Nagad and Rocket transactions relate to these terms?
Any deposit or withdrawal you make via bKash, Nagad or Rocket through your account wallet is governed by these terms alongside the conditions shown in the account flow at the time of the transaction. The instructions shown in that flow are the authoritative reference.
How do I correct information on my account if something is wrong?
Open account settings to update contact details or wallet information. For corrections that require verification, follow the steps shown inside the settings flow. If the issue cannot be resolved there, contact support with the specific detail and your account reference.
Where do I go if I disagree with an account decision?
Submit a written request through email support with your account reference and a clear description of the decision you are questioning. We will review the record against these terms and respond through the same channel, typically within the timeframe shown in the support section.